Spotlight

Welcome to Elggdev

This message was set in vazco_spotlightedit plugin.

Forum > Feedback > support for commercial plugins

1 2 Next »

adclose

i notice that although one posts urgent support requests, support is not forthcoming -even on commercial plugins, bought and paid for. for example, there are urgent issues with the karma plugin which i have had to disable. i have posted these in the group.. and even sent emails.. but i am being ignored.

vazco

vazco
96 days ago

Adclose, you are not bein ignored. I already investigated your problem, it's related to the new Elgg version release. We will apply a fix later today.

adclose

adclose
96 days ago

it is simply down to communication. i would have deleted this topic but i don't have the rights to do so. my apologies. many thanks:-)

Trajan

Trajan
96 days ago

I have to agree with adclose. I bought the checklist commerical plugin and have made comments and asked questions about it. Still no response. Vazco, it's time to hire an assistant!

adclose

adclose
95 days ago

that was what i was thinking trajan:-)

vazco

vazco
94 days ago

adclose, I hope my last email fully explained the status with the plugin you ordered.

We're constantly trying to improve communication with our clients on Elggdev (this forum is one of the steps). Another person responsible for communication with the clients can be a next step.